Frequently Asked Questions

Q: What types of floor plans are available?
A: We offer three floor plans: The Shepherd (studio), The Utopia (1-bedroom), and The Vega (2-bedroom).
Q: What is included in the rent?
A: No utilities or additional services are included in the base rent.
Q: Which utilities are included in the rent and which ones are the resident's responsibility?
A: Residents are responsible for electricity through NES, as well as internet and applicable water and sewer fees.
Q: Are apartments furnished or unfurnished?
A: All apartments are unfurnished.
Q: What in-unit amenities are included?
A: Apartments include a stainless-steel refrigerator, dishwasher, microwave, stove, garbage disposal, and washer and dryer.
Q: What are the laundry options—in-unit, shared, or off-site?
A: Each apartment includes a washer and dryer. Standard units feature stackable washer and dryer units, while ADA units feature side-by-side washer and dryer units.
Q: What community amenities are available?
A: Community amenities include a fitness center, clubroom, and swimming pool.
Q: Is there a fitness center or gym on-site? What equipment is available?
A: Yes. The fitness center includes an elliptical, treadmill, rowing machine, two workout benches, free weights, resistance bands, Swiss balls, and medicine balls.
Q: Is there a community clubhouse or lounge area?
A: Yes. A community clubroom is available for residents.
Q: Are there EV charging stations or bike storage?
A: No, EV charging stations and dedicated bike storage are not currently available.
Q: Are there co-working spaces or business centers available?
A: No, there are currently no co-working spaces or business centers.
Q: Do you offer smart home features or modern apartment technology?
A: No, smart home features such as keyless entry and smart thermostats are not currently available.
Q: Are there outdoor spaces like a courtyard, rooftop deck, or BBQ/picnic area?
A: No, there are currently no dedicated outdoor spaces such as a courtyard, rooftop deck, or BBQ/picnic area.
Q: Are there green or eco-friendly features?
A: No, there are currently no specific green or eco-friendly features.
Q: How can I schedule a tour?
A: Tours can be scheduled by contacting the Leasing Office or online through the property website.
Q: Are you pet-friendly? What are the pet policies and fees?
A: Yes. The community is pet-friendly. There is a $300 pet fee and $25 monthly pet rent.
Q: Is renters' insurance required for residents?
A: No, renters' insurance is not required.
Q: What is the process to apply for an apartment?
A: Applicants can apply through the property website, submit the application and administrative fees online, and upload all required documents. A background, criminal, and credit screening is conducted as part of the application process.
Q: What is the lease length? Do you offer short-term leases?
A: Lease terms range from 3 to 15 months. Additional fees apply to shorter-term leases.
Q: Is there an application fee?
A: Yes. The application fee is $25.
Q: Are co-signers or guarantors allowed?
A: Yes, co-signers and guarantors are allowed.
Q: How can I pay rent?
A: Rent can be paid through the property website or resident portal. Check and money order payments are also accepted, subject to applicable restrictions.
Q: Is the community pet-friendly? Are there pet amenities like a pet spa or dog run?
A: Yes, the community is pet-friendly. There are currently no dedicated pet amenities such as a pet spa or dog run.
Q: Is there a pet deposit or monthly pet rent?
A: There is no pet deposit. A $300 pet fee is required, along with $25 monthly pet rent.
Q: Is parking available? Is it assigned or first-come, first-served?
A: Yes. Parking is available on a first-come, first-served basis.
Q: Are there guest parking options?
A: Yes. Guest parking is available on a first-come, first-served basis.
Q: Are utilities set up by management or residents?
A: Water and sewer are managed by the property. Residents are responsible for setting up electricity and cable/internet service.
Q: Is the community gated or secured?
A: No, the community is not gated.
Q: Are there security cameras or patrols?
A: Security camera installation is currently pending.
Q: How are emergency repairs handled?
A: Emergency maintenance calls are forwarded to the on-call Maintenance Supervisor.
Q: What public transportation options and bike/walk paths are nearby?
A: The community is located on a city bus line and provides access to nearby bike and walking paths.
Q: What schools serve the area?
A: Nearby schools include Neely's Bend Elementary, Madison Middle School, and Hunters Lane Comprehensive High School.
Q: Are there nearby grocery stores, restaurants, or shopping areas?
A: Yes. Nearby options include Sprouts, Gordon Food Service, Kroger, Target, In-N-Out Burger, Starbucks, Dollar General, TJ Maxx, Dillard's, LongHorn Steakhouse, Chick-fil-A, and many more.
Q: What outdoor recreation opportunities are nearby?
A: Nearby outdoor recreation options include Peeler Park Greenway, Cedar Hill Park, and Old Hickory Lake.